015394 45566
Broadoaks Team

Broadoaks Team

Everyone plays a vital part in making Broadoaks such a unique and desirable destination, and all are committed to ensuring our guests are catered for with the highest levels of service and attention to detail.


Meet The Management Team


Tracey Robinson (Owner and General Manager)

After a career spanning over 25 years in Engineering and the world of corporate IT, Tracey fell in love with Broadoaks and purchased it in October 2007. She is not only the driving force but also the sales and marketing guru here at the hotel, and with her unrelenting passion will, she hopes, make this once beautiful old home into one of The Lakes finest and most chic Country House Hotels. She divides her time between her home in Surrey and The Lakes, with trips to see her family in Liverpool.


Lady Jo Harbottle (Co-owner)

Jo Jo joined Broadoaks as part of the senior team in Jan 2011. Her background is in hospitality having co founded and managed JoClarks Wine Bar in Guildford since 1994. Jo works very closely with the whole of the front of house team to ensure your experience at Broadoaks is everything you could hope for. When she is allowed in the kitchen she loves nothing more than to dress up in her chef Blacks and make the Marmalade, Jam and Lemon Curd you get to taste at breakfast …it’s available to buy in the shop too!



Viki (Deputy General Manager)

Viki has been a member of the management team at Broadoaks for over 6 years (give or take a few months when she was off having her little girls). Viki is a born and bred Cumbrian, she has worked in the services industry since leaving college. Her little secret is that she is a fully trained hairdresser, so if you are in desperate need of a quick trim then Viki is your gal.



Sharon (Executive Chef)

Our Award Winning Executive Head Chef Sharon Elders hails from Sunny Morecambe. She has worked at several restaurants including Longlands Hotel in Carnforth, where she achieved 2 Rosettes, The Pines Hotel in Chorley and Lucy’s in Ambleside. Sharon was once Lisa Allen’s boss when the Great British Menu winner was just starting out. She also has a great weakness for Haribos!



Little Jo (Events Manager)

Little Jo” (she will only answer to this name!) joined the team over 4 years go after completing a degree in Events Management from The University of Central Lancashire. Little Jo and her dedicated events team love the creativity of working with each couple that book their big day or special event at Broadoaks. 24 hours at Broadoaks is never the same and we aim to keep it that way!


Join Our Team


At Broadoaks we are always looking for excellent members of staff that will fit into our hardworking team. If your interested in joining the Broadoaks team then please drop us a line and tell us what skills you can bring to compliment our team.

If you would like to join us then please drop us an email outlining your current experience at info@broadoakscountryhouse.co.uk and remember to include a copy of your CV or past work experience.

Alternatively, if you would prefer to introduce yourself by telephone please call us on the main hotel number 015394 45566.

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Broadoaks Country House & Garden Suites
Bridge Lane, Windermere, LA23 1LA
015394 45566
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